At Nox Digi, we strive to ensure your complete satisfaction with every purchase. Please review our Refund and Returns Policy below:

Eligibility for Refunds

• Digital Products: Since our products (templates, editing assets, etc.) are digital and delivered instantly, refunds are only available under specific circumstances:
  • The product is defective or does not function as described.
  • You encounter a technical issue that cannot be resolved within 7 days of purchase.
• Refunds are not available for:
  • Products used or downloaded after purchase.
  • Changes of mind or dissatisfaction with the product’s design/style.

Return Process

1. Contact us at [email protected] within 7 days of purchase with your order number and a detailed explanation of the issue.
2. We will review your request and may ask for additional information or evidence (e.g., screenshots).
3. If approved, a refund will be processed to your original payment method within 7-14 business days.

Non-Refundable Items

• Custom orders or personalized digital assets.
• Products purchased during sales or promotions (unless defective).

Contact Us

For any questions or to initiate a return, email us at [email protected]. Our team will respond within 48 hours.

Policy Updates

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on this page.

Thank you for choosing Nox Digi. We value your trust and are here to assist you!